Account deletion
ShareTable, RentRight, and CaterOS. Permanently remove your account and associated data. This cannot be undone once completed.
Jump to instructions for your app:
ShareTable
Warning: Account deletion is permanent. Food rescue history, preferences, profile data, and related records will be removed according to our retention and legal obligations.
Before you request deletion
- Save any information you need from the app.
- Close or cancel active pickups and commitments so other users are not left waiting.
- Use the email address tied to your ShareTable account when you contact us (helps verify it is you).
- Use subject line "ShareTable account deletion" in your email.
RentRight
Warning: Account deletion is permanent. Rent records, maintenance notes, messages, profile data, and related records will be removed according to our retention and legal obligations.
Before you request deletion
- Export or save any rent history, receipts, or records you may need later.
- Resolve or document open disputes if you need them for legal or tax reasons before data is removed.
- Use the email address tied to your RentRight account when you contact us.
- Use subject line "RentRight account deletion" in your email.
CaterOS
Warning: Account deletion is permanent. Events, menus, client and staff-related data you stored in the app, invoices, and related records will be removed according to our retention and legal obligations.
Before you request deletion
- Export menus, invoices, or client lists you still need for operations or accounting.
- Finish or hand off active events and production work where others depend on your account.
- Use the email address tied to your CaterOS account when you contact us.
- Use subject line "CaterOS account deletion" in your email.
How deletion works
Send all account deletion requests to: account-deletion@xenosoftsolutions.com
Include your app name (ShareTable, RentRight, or CaterOS) in the subject line as shown in each section above.
- Request by email. Send to account-deletion@xenosoftsolutions.com from your registered email when possible, with the correct subject line for your app.
- Verification. We confirm you own the account (for example by replying from the registered email or other steps we agree on).
- Processing. We deactivate access, then delete or anonymize personal data within a reasonable period, subject to backups and legal retention. See also our data deletion and privacy policy pages.
Typical timeline
- We aim to respond within a few business days.
- After final confirmation, access stops right away; full removal from active systems and backup cycles may take additional time.
Questions
Can I cancel after I ask to delete?
What if I have open activity in the app?
Will I get confirmation?
Start the request
Choose your app. You can also copy account-deletion@xenosoftsolutions.com into your mail app and set the subject line yourself.
Need help? Contact us at hello@xenosoftsolutions.com or account-deletion@xenosoftsolutions.com.