We fix how businesses run -through consulting that rebuilds broken workflows and apps built to solve the repeat failures.
When the scope is messy: find where the operation breaks, rebuild the workflow and reporting, then lock in ownership so the system stays under control without you in every decision.
When one failure point keeps coming back: a purpose-built app beats another spreadsheet patch. Three products, each targeting a specific operational break we've seen in the field.
Most operations need the structure fixed first -then the app where the pattern repeats.
Volume, handoffs, and sites where informal habits stopped scaling. Cost spikes you explain away. Reporting that never matches at 9 a.m.
Three steps. Same order every time. No skipping ahead.
Teams don't fail because they stopped caring. They fail when there's no single structure controlling the work - when memory runs the floor instead of systems.
The tools exist. The problem is the structure. We fix that with clarity first: who owns what, what gets logged, what “done” means everywhere.
Operations break when memory runs the floor.
You see it as late numbers, tribal knowledge, scattered threads, and costs you can't explain line by line. When the workflow holds, the software is worth building.
We work from what actually happens during service and close -not from a whiteboard far from the work.
Playbooks and reporting that survive busy weeks, before we build anything on top of them.
Products only after the pattern proves stable. Not as the first move -as the right move.
Same scale as your network. Problem, fix, outcome -no fluff.
14 locations. 8,000+ meals daily. No consistent cost control system.
What changedStandardized inventory, reporting, transfers, and waste tracking across every location.
OutcomeFood cost moved back into a controlled range. Site-level variance became visible.
Read full breakdownDaily numbers didn't line up across sites. Leadership was always late on the truth.
What changedNon-negotiable daily reporting structure. POS tied to waste, transfers, and events. Submission discipline enforced.
OutcomeOne view across sites. Faster decisions. Less time chasing updates.
Read full breakdownManagers lived in messages instead of running the floor. Accountability was fuzzy.
What changedCentral reporting and clear ownership per site. Workflow recorded instead of memorized.
OutcomeFaster calls. Clear owners. Repeat errors dropped.
Read full breakdownEach app maps to a repeat operational failure we saw in the field -not a generic platform trying to do everything.
Surplus food is easy to identify and hard to redistribute consistently. The coordination breaks every time.
ShareTable gives food businesses and charities a cleaner coordination system -logging, visibility, and pickup flow in one place.
Rent records living across screenshots, messages, and memory until a dispute happens.
RentRight creates a clean operating record for payments, maintenance, and communication between landlords and tenants.
Catering breaking when menus, staffing, production, inventory, and invoicing live in separate places.
CaterOS brings all the moving parts into one controlled operational workflow.
Not sure where to start? Start with the operational problem, not the product.
Talk to usWillie Joseph is a senior hospitality and food operations leader managing multi-site culinary teams, high-volume production kitchens, and institutional feeding programs across resorts, catering groups, and contract food service.
He leads operations across 14 locations producing 8,000+ meals daily - overseeing 8 Head Chefs and 90+ staff. His work includes centralized production kitchens, institutional school feeding, contract catering, and retail food operations.
XenoSoft converts the systems and workflows proven in these environments into consulting and software. He does not consult from the outside. He builds from inside the operation.
Years in hospitality operations
Meals produced daily
Locations across brands
Staff under operational oversight
Tell us what's breaking, what you're using today, and what it costs you monthly. We reply with a clear next step -audit, system build, control layer, or a specific app.
The questions operators ask before they reach out. If yours isn't here, ask it directly - we reply within 24 hours.
Still have a question?
Tell us what's breaking and what it costs you monthly. We'll point you to the right next step.