Terms of Service

Welcome to Xenosoft Solutions LLC ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and applications, including but not limited to our business automation services and proprietary applications such as ShareTable.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

These Terms constitute a legally binding agreement between you and Xenosoft Solutions LLC. Please read them carefully before using our services.

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date.

For the purposes of these Terms:

• "Services" refers to all products, services, and applications provided by Xenosoft Solutions LLC, including our website, business automation services, and proprietary applications.
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Services.
• "Account" refers to your user account created to access certain features of our Services.
• "Content" refers to any data, information, text, graphics, or other materials uploaded, transmitted, or stored through our Services.
• "Intellectual Property" refers to all patents, copyrights, trademarks, trade secrets, and other proprietary rights.
• "Subscription" refers to any paid plan or service tier that provides access to premium features.
• "API" refers to our application programming interfaces and related documentation.

Xenosoft Solutions LLC provides the following services:

3.1 Business Automation Services

• Custom workflow automation and process optimization
• Integration services for third-party applications
• Data migration and system implementation
• Consulting and technical support
• Training and documentation services

3.2 Proprietary Applications

• ShareTable: Collaborative data sharing and management platform
• Future applications as they become available
• Mobile and web-based interfaces
• API access for integration purposes

3.3 Website and Support

• Company website and informational content
• Customer support and technical assistance
• Documentation and knowledge base
• Community forums and user resources

4.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate and current
• Use a strong, unique password for your account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• Logging out of your account when using shared devices
• Using two-factor authentication when available
• Reporting any security concerns or suspicious activity

4.3 Account Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

5.1 Prohibited Activities

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Transmit viruses, malware, or other harmful code
• Engage in any form of harassment, abuse, or discrimination
• Use the Services for spam, phishing, or other fraudulent activities
• Reverse engineer, decompile, or disassemble our software
• Remove or modify any copyright, trademark, or proprietary notices
• Use automated systems to access the Services without permission

5.2 Content Standards

When using our Services, you agree not to upload, transmit, or store content that:

• Is illegal, harmful, threatening, abusive, or defamatory
• Infringes on intellectual property rights
• Contains personal information of others without consent
• Is sexually explicit or contains adult content
• Promotes violence, discrimination, or hate speech
• Contains confidential or proprietary information

6.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to:

• Software, applications, and code
• Website design, layout, and graphics
• Text, images, logos, and branding
• Documentation and user guides
• Trade secrets and proprietary information

are owned by Xenosoft Solutions LLC or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

6.2 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use our Services for your personal or business use
• Use our applications in accordance with their intended purpose
• Download and use documentation for reference purposes

6.3 Your Content

You retain ownership of any content you upload, transmit, or store through our Services. By using our Services, you grant us a limited license to:

• Process and store your content to provide our Services
• Use your content for service improvement and analytics
• Backup and maintain your content for security purposes

6.4 Third-Party Content

Our Services may contain content from third parties. We do not endorse or assume responsibility for any third-party content, and you access it at your own risk.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Processing

By using our Services, you acknowledge that:

• We may collect, process, and store your personal information as described in our Privacy Policy
• Your data may be transferred to and processed in countries other than your own
• We implement appropriate security measures to protect your information
• You have certain rights regarding your personal information

7.2 Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your data subject to certain exceptions.

7.3 Third-Party Services

Our Services may integrate with third-party services. We are not responsible for the privacy practices of these third parties, and you should review their privacy policies.

8.1 Subscription Plans

Some of our Services require payment. Subscription plans include:

• Monthly and annual billing cycles
• Different tiers with varying features and limits
• Automatic renewal unless cancelled
• Prorated billing for plan changes

8.2 Payment Processing

We use third-party payment processors to handle payments. You agree to:

• Provide accurate billing information
• Authorize charges for your selected plan
• Pay all fees when due
• Comply with the payment processor's terms of service

8.3 Pricing and Changes

We reserve the right to change our pricing at any time. Price changes will be communicated in advance and will not affect your current billing cycle.

8.4 Refunds and Cancellation

Refund policies vary by service and are subject to our discretion. You may cancel your subscription at any time, but no refunds will be provided for partial billing periods.

8.5 Late Payments

Late payments may result in service suspension or termination. We may charge late fees and collection costs for overdue accounts.

9.1 Service Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. Our Services may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical issues or system failures
• Force majeure events
• Third-party service disruptions

9.2 Support Services

We provide support through various channels:

• Email support for general inquiries
• Technical support for service issues
• Documentation and knowledge base
• Community forums and user resources

9.3 Service Level Agreements

Premium plans may include specific service level agreements (SLAs) with guaranteed uptime and response times. Standard plans are provided on a best-effort basis.

10.1 Service Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement and accuracy
• Warranties regarding uninterrupted or error-free service
• Warranties regarding third-party integrations

10.2 Limitation of Liability

To the maximum extent permitted by law, Xenosoft Solutions LLC shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or data
• Business interruption or downtime
• Damages resulting from third-party actions

10.3 Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless Xenosoft Solutions LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your content or data
• Your negligence or misconduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

12.1 Termination by You

You may terminate your use of our Services at any time by:

• Cancelling your subscription through your account settings
• Contacting our support team
• Discontinuing use of our Services

12.2 Termination by Us

We may terminate or suspend your access to our Services immediately if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• You fail to pay required fees
• We discontinue the Services
• Required by law or regulation

12.3 Effect of Termination

Upon termination:

• Your right to use our Services ceases immediately
• We may delete your account and data
• You remain liable for any outstanding fees
• Provisions that survive termination remain in effect

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be resolved through:

1. Negotiation: Good faith attempts to resolve disputes informally
2. Mediation: If negotiation fails, parties may agree to mediation
3. Arbitration: Binding arbitration in accordance with AAA rules
4. Litigation: As a last resort, in courts of competent jurisdiction

13.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Xenosoft Solutions LLC regarding our Services.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, and government actions.

14.6 Notices

All notices under these Terms shall be in writing and delivered via email or certified mail to the addresses provided in your account or our contact information.

If you have questions about these Terms of Service, please contact us:

Legal Department: For legal matters, contract questions, or compliance issues, please contact our legal team at legal@xenosoftsolutions.com.