Terms of Service

1. Introduction

Welcome to XenoSoft Solutions LLC ("XenoSoft," "we," "our," or "us"). By accessing or using our services, websites, and applications, you agree to be bound by these Terms of Service. Please read them carefully.

If you do not agree to these terms, please do not use our services. These terms apply to all users of our services, including ShareTable, RentRight, CaterOS, and our consulting services.

2. Definitions

• "Services" means all products, applications, websites, and consulting offerings provided by XenoSoft Solutions LLC
• "User" means any individual or entity that accesses or uses our Services
• "Content" means all data, text, files, information, and materials you provide through our Services
• "Account" means the registered account you create to access our Services

3. Services Description

3.1 Consulting Services

• Multi-site operations consulting (MOS Audit, MOS Build, MOS Control Layer)
• Workflow design, documentation, and reporting systems
• Custom automation and process optimization
• Training and documentation services

3.2 Proprietary Applications

• ShareTable: Food rescue coordination platform connecting kitchens, charities, and recipients
• RentRight: Property management platform for landlords and tenants
• CaterOS: Catering and events operating system
• Mobile and web-based interfaces; API access for integration purposes

3.3 Website and Support

• Company website and informational content
• Customer support and technical assistance
• Documentation and knowledge base

4. Account Registration and Security

4.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Use a strong, unique password for your account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4.2 Account Security

• Maintain the confidentiality of your login credentials
• Log out of your account when using shared devices
• Use two-factor authentication when available
• Report any security concerns or suspicious activity

4.3 Account Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

5. Acceptable Use Policy

5.1 Prohibited Activities

You agree to use our Services only for lawful purposes. You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Transmit viruses, malware, or other harmful code
• Engage in any form of harassment, abuse, or discrimination
• Use the Services for spam, phishing, or other fraudulent activities
• Reverse engineer, decompile, or disassemble our software
• Remove or modify any copyright, trademark, or proprietary notices
• Use automated systems to access the Services without permission

5.2 Content Standards

When using our Services, you agree not to upload, transmit, or store content that:

• Is illegal, harmful, threatening, abusive, or defamatory
• Infringes on intellectual property rights
• Contains personal information of others without consent
• Promotes violence, discrimination, or hate speech

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, and functionality of our Services - including software, applications, code, website design, text, images, logos, branding, and documentation - are owned by XenoSoft Solutions LLC or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

6.2 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or business use.

6.3 Your Content

You retain ownership of any content you upload, transmit, or store through our Services. By using our Services, you grant us a limited license to process and store your content to provide our Services, and to use your content for service improvement and analytics.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We may collect, process, and store your personal information as described in our Privacy Policy
• Your data may be transferred to and processed in countries other than your own
• We implement appropriate security measures to protect your information
• You have certain rights regarding your personal information

8. Payment Terms

8.1 Subscription Plans

• Monthly and annual billing cycles
• Different tiers with varying features and limits
• Automatic renewal unless cancelled
• Prorated billing for plan changes

8.2 Payment Processing

We use third-party payment processors to handle payments. You agree to provide accurate billing information and authorize charges for your selected plan.

8.3 Refunds and Cancellation

You may cancel your subscription at any time. Refund policies vary by service and are subject to our discretion. No refunds will be provided for partial billing periods.

9. Service Availability and Support

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may suspend or discontinue Services for maintenance, upgrades, or other reasons. Support is provided according to your service plan.

10. Disclaimers and Limitations

Our Services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless XenoSoft Solutions LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of our Services or violation of these Terms.

12. Termination

Either party may terminate these Terms at any time. Upon termination, your right to use our Services will immediately cease. We may retain certain information as required by law or for legitimate business purposes.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration under the American Arbitration Association rules, rather than in court. You waive your right to participate in class action lawsuits.

14. Miscellaneous

• These Terms constitute the entire agreement between you and XenoSoft Solutions LLC
• If any provision is found invalid, the remaining provisions continue in full force
• Our failure to enforce any right is not a waiver of that right
• We may update these Terms at any time; continued use constitutes acceptance

15. Contact Information

For questions about these Terms of Service, please contact us:

• Email: legal@xenosoftsolutions.com
• General: hello@xenosoftsolutions.com
• Company: XenoSoft Solutions LLC, Cayman Islands