Operations consulting for multi-site operators

The operator

Willie Joseph ran 14 locations producing 8,000+ meals a day with direct responsibility for $10M–$12M P&L and 90+ staff. He built XenoSoft after hitting the same operational breaks that his clients hit. He is not an outside consultant. He builds from inside the team — on-site in the Cayman Islands, remote globally.

Three proofs

• → Inventory & transfer control across 14 sites

  Stopped transfer leakage between kitchens and satellite locations.

• → Multi-site reporting standardization

  Same number meant the same thing on every site, every day.

• → Operational visibility & control system

  Gave operations leadership real-time visibility across multiple sites. Managers stopped living in messages.

How engagements work

• MOS Audit — Find where the system is breaking. Free, 60 minutes.
• MOS Build — Fix structure, reporting, ownership. Scoped after audit.
• MOS Control Layer — The operating system that holds after we leave.

How pricing works

Free audit → scoped proposal with clear line items. No sticker-price theater.

What the first 24 hours after a call looks like

• Within 24 hours: you get a 1-page Discovery Summary capturing what we heard, what we think is breaking, and what scope (if any) makes sense.
• Within 5 business days: a scoped proposal if there's a fit, or a no-cost referral or recommendation if there isn't.
• No multi-meeting discovery phase. One call, one summary, one proposal.